Actively encouraged throughout any Learning Behaviour & Change experience are our core values.
26 years ago, with a BA (Hons) in the bag and after a successful career as a buyer for Marks & Spencer, I was inspired to start my own training business, the "Learning, Behaviour & Change" you are reading about today.
My success is built on warmth, humour, professionalism, and genuine care for those I work with. I am trusted by such clients as the NHS, Innocent Drinks, Eurostar, National Gallery, American Airlines, Marks & Spencer, Essence, and the Food & Environment Research Agency to train and develop their people.
I first experienced NLP for myself 23 years ago and was so taken with the speed and simplicity of the personal changes I was able to make as a result, that I qualified as a Practitioner in 2003. Applying what I had learned to both myself and the business, I went on to become a Master Practitioner and INLPTA Trainer. I am an NLP Psychotherapist accredited by the UK Council for Psychotherapy and have recently gained an MA in Applied Coaching.
With quality, courage and care I help others to be the best version of themselves. I take inspiration and energy from the extraordinary people I am fortunate enough to have around me and believe that anything is possible.
It has always been the human element of business that has fascinated me most and this is how I started on my NLP journey culminating in becoming an INLPTA certified trainer. I am also a certified practitioner of the Six 'I's® of Innovation, a purpose driven and human-centric model of innovation.
And seeing as companies are generally filled with humans, then being a results-driven empathetic human specialist really comes in handy when helping to define company cultures in the innovation space. How you innovate will depend on who you are and how you show up.
With over 26 years' experience as a strategically focused business leader, a good deal of which spent in directorial roles, I focused on the initiation, development, and implementation of effective strategies to deliver organisational success. My leadership preference is to empower and guide individuals and organisations to gain a sense of direction, and to look hard at what it is that motivates their success.
I am equally happy in front of a room full of people as I am in an online setting and I love presenting and public speaking. My style is very down to earth, and I will always cut through jargon and smoke screens so that everyone can feel comfortable and included.
I have 15 years' experience as a training and career consultant and over 20 years' experience in HR management, having worked for Bayer Cropscience and Marks and Spencer.
I am graduate in Economic History from the University of Nottingham and have a Post Graduate Certificate in Career and Talent Management from Kingston University. I am a certified career coach, certified NLP Practitioner and registered FIRO-B Practitioner.
In addition to 1-2-1 coaching, I specialise in designing and delivering management development and leadership training for both private and public sector clients. I am also skilled in providing specialist workshops in Performance Management, Recruitment & Selection and Career Development.
Some of my work includes assignments for TK Maxx, English Heritage, The Museums Libraries and Archives Council and Cambridge City Council. Other clients have included Northern Rail, Marks and Spencer, Astra Zeneca, Ofsted, Arts Council England, HSBC, Watford Borough Council, London Borough of Lewisham and the General Dental Council.
I am now a fluent French speaker, having lived and worked in France for 7 years.
On a holiday to the Philippines, I was lucky enough to see something both clever and stunning. I went to the north of the country to visit the one thing I really wanted to see there, the rice terraces. In the mountainous north, rice fields are just as required to grow the crop needed to feed the people as they are in the flatter lowlands. But with less flat land available, the population optimised what they had and created terraced fields to grow the rice. This is what clever, and in this case stunning, looks like. It embodies the mantra
If you could only have one of the following, which would you choose? £500k; or greater awareness to a cause close to your heart; or to inspire others to greatness? This week I read one of those ‘great-news-stories’ that pop up every once in a while. An 11-year-old boy slept in a tent in his back garden for 365 days, the purpose was to raise money for a hospice after fundraising events were cancelled due to covid. After he had done the entire year under canvas, he had raised £500k; he had raised awareness of the cause; and he has become
Can I do commitment? Sure, I can. During lockdown, with gyms closed, I decided to do ‘Couch to 5K’, the running app. I loved it, I was really exhilarated by the continuing challenge and I completed the nine-week course by running three lots of 5K. I feel so much fitter for having done it – this is the value I gained by committing to the app. I run an internal strategy for pretty much most things that I do. I call it ‘the reward before the work’ strategy. Take my run for example, it is a ‘there-and-back circuit’. As I
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© 2021 Learning, Behaviour & Change.
Thanks to Hayley Gelder and Dan Stevens.